Ontrend Solutions started with one frustration — why do Kenyans have to queue for hours, share computers with strangers, and hand over their IDs to someone they don't know, just to access a government portal?
We are a 100% remote online cyber cafe based in Nairobi, Kenya. We help individuals and businesses access Kenyan government portals — KRA, eCitizen, SHA, NTSA, HELB, TSC and many more — without ever leaving their homes or offices.
We handle everything over Contact. You send us your request, we verify your identity, you pay via M-Pesa, and we deliver results — with a screenshot confirmation and a full data deletion policy after your service is complete.
We are not a big company. We are a lean, focused operation built on trust, speed, and doing things properly. Every client matters to us, and every submission carries our name on it.
Every decision we make comes back to these four things.
Your credentials are never stored after your session ends. We operate under the Kenya Data Protection Act 2019.
All prices are public. All processes are documented. No surprises, no hidden fees, no vague promises.
Government deadlines are real. We treat urgency seriously — express slots exist for a reason and we protect them.
If we make an error, we fix it free or refund. No questions, no delays. Your trust is more important than that fee.
Every request is handled by a verified operator trained on Kenyan government portals.
Our operators are trained specifically on Kenyan government portals — iTax, eCitizen, NTSA TIMS, SHA, and more. Each service is handled by a person who has processed hundreds of similar requests. You are not getting a first-timer.
Browse our services or start a Contact conversation right now.